Privacy Policy

Effective date: 3 May 2026 · RGH Group, Chandwad, Nashik

This Privacy Policy describes how RGH Group ("we", "us", "our"), an agricultural commodity export business based at Gate No 311, Balaji Weigh Bridge, Chandwad, Nashik, Maharashtra 423101, collects, uses, and protects personal data when you visit rghgroup.in or submit an enquiry through our contact form.

1. What data we collect

Contact form: When you fill in the contact form on this website we collect your name, email address, phone number, and the message you provide.

Analytics data: Our website uses a privacy-focused analytics system that collects anonymised data including page views, approximate country of origin, and referrer URL. No cookies are set. No personally identifiable information is included in analytics data.

2. How we use your data

To respond to your export or trade enquiry.
To assess product availability and provide pricing or quotations.
To understand how our website is being used and improve it.

We do not use your data for automated decision-making or profiling.

3. Data storage and security

Form submissions are stored securely on Cloudflare's infrastructure. Analytics data is anonymised and used solely for website improvement. We do not maintain a marketing database or newsletter list.

4. Data sharing

We do not sell, rent, or share your personal data with any third party for commercial purposes. Data is accessed only by the RGH Group team to respond to your enquiry.

5. Data retention

Inquiry data is retained for as long as necessary to fulfil the purpose for which it was collected, or until you request deletion.

6. Your rights under the DPDP Act 2023

Under the Digital Personal Data Protection Act 2023 (India), you have the following rights:

Right to access: Request confirmation of whether we hold your personal data and obtain a summary.
Right to correction: Request correction of inaccurate or incomplete personal data.
Right to erasure: Request deletion of your personal data where it is no longer needed.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
Right to grievance redressal: Lodge a grievance with our Grievance Officer and receive a timely response.

7. Grievance Officer

As required under the DPDP Act 2023:

Name: Aatish Heda
Organisation: RGH Group
Email: rghgroup.007@gmail.com
Phone: +91 8275022002
Response time: We aim to acknowledge grievances within 72 hours and resolve them within 30 days.

8. Cookies

This website does not use tracking cookies or third-party analytics platforms. No cookie consent banner is required.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the latest revision.

10. Contact

For questions regarding this Privacy Policy, contact us at rghgroup.007@gmail.com.

Website, creatives, and technical architecture by Atlee Technologies LLP
All business operations, liabilities, services, pricing, and legal obligations mentioned herein are solely those of RGH Group. Atlee Technologies LLP is the creator of this website and its technical infrastructure only, and bears no responsibility for the business activities, transactions, or disputes of RGH Group.

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